Last Updated: April 26, 2026
Atelier Render (“we”, “us”, or “our”) is a small digital studio based in Santiago, Chile, specialized in innovative solutions for clothing development and 3D technical design, including realistic rendering and precise pattern creation. We also offer online courses, ebooks, and mentorship programs.
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit atelierrender.com, use our 3D design tools or services, purchase or access our courses, ebooks, mentorships, or otherwise interact with us.
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect
Personal Information You Provide:

Contact details: full name, email address, phone number, and billing/shipping address (if applicable).
Account and profile information: username, password, and any profile details you add.
Payment information: processed securely through third-party providers (we do not store full credit card details).
Educational and mentorship data: enrollment records, course progress, completed assignments, questions, feedback, and session recordings or notes (if applicable).
3D design data: any files, 3D models, patterns, technical specifications, or projects you upload, create, or work on using our tools or services.
Communications: support requests, inquiries, or messages sent to us.

Information Collected Automatically:

Technical data: IP address, browser type, device information, operating system, pages visited, time spent, and usage patterns.
Cookies and tracking technologies: We use essential cookies and, where applicable, analytics or preference cookies. For more details, please see our Cookie Policy (or contact us).

Information from Third Parties:

Limited data from payment processors, course platforms, or analytics services.

 

2. How We Use Your Information

We use your data for the following purposes:

To provide, maintain, and improve our 3D technical design solutions, clothing development tools, courses, ebooks, and mentorship programs.
To process payments, deliver digital products, and manage your access to services.
To communicate with you (e.g., sending course materials, mentorship updates, support responses, or important service notices).
To personalize your experience and recommend relevant content or features.
To analyze usage trends and enhance our digital offerings.
To comply with legal obligations, enforce our Terms of Service, or protect our rights and security.

We do not use your 3D design files or project data for any purpose other than delivering the requested service (e.g., rendering, feedback during mentorship, or technical support), unless you explicitly consent otherwise. We do not claim ownership of your creative work.

3. How We Share Your Information
We do not sell your personal data. We may share it only in the following limited situations:

With trusted service providers (e.g., cloud hosting, payment processors, email delivery services, course platforms, or analytics tools) who are contractually required to protect your data and use it only for the purposes we specify.

When required by law, court order, or government authority (in compliance with Chilean law).
In the unlikely event of a business transfer (merger, acquisition, or sale of assets), with appropriate protections.
With your explicit consent.

Your 3D project files and sensitive course/mentorship content are not shared with third parties except as strictly necessary to provide the service.

4. Data Storage, Security, and Retention
Your data is stored on secure servers, and we apply reasonable technical and organizational measures to protect it (encryption, access controls, etc.).
No system is completely secure, so we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes described, comply with legal obligations (including Chilean tax and consumer laws), or resolve disputes. You may request deletion of your data subject to legal retention requirements.

5. Your Rights (Derechos ARCO and Beyond)
Under Chilean Law 19.628 (and the upcoming Law 21.719), you have the right to:

Access your personal data
Rectify (correct) inaccurate or incomplete data
Cancel or delete your data (when appropriate)
Oppose certain processing

Starting December 2026, additional rights such as data portability and stronger transparency obligations will apply.
To exercise these rights, please contact us at the details below. We will respond as promptly as possible and in accordance with applicable law.
You can also unsubscribe from marketing emails at any time using the link in each message.

6. International Transfers
Since we operate digitally from Chile, your data may be transferred to and processed in other countries (for example, where our cloud providers or payment processors are located, such as the United States or the European Union). We take appropriate safeguards to ensure your data receives adequate protection.
If you are located in the European Economic Area or other regions with strict data protection laws, we will apply additional safeguards where required.

7. Children’s Privacy
Our Services are not directed at children under 18. We do not knowingly collect personal data from minors. If we discover we have done so, we will delete it promptly.

8. Third-Party Links and Services
Our website may contain links to external sites or platforms. We are not responsible for their privacy practices. We encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the revised version on atelierrender.com with an updated “Last Updated” date. Continued use of our Services after changes means you accept the new policy.
We recommend reviewing this page periodically.

10. Contact Us
If you have any questions, concerns, or wish to exercise your data rights, please contact us:
Taller de Render
Santiago, Chile
Email: contact@atelierrender.com (or the email you use for customer inquiries)
Website: https://atelierrender.com

We are a small team and will respond to your request as quickly as possible.